If a telescoping handle sticks a bit, add a bit of lubricant and open and close it a few times. If it’s bent in a visible way that makes it difficult (but still possible) to telescope up and down, you could gently hammer it back into alignment with a hard object. This may or may not go well, but it’s worth a try.
If it’s totally broken, and you’re handy and determined, you can replace the handle entirely. This will involve taking the suitcase apart (there are usually small screws on the outside or underneath the inner lining of the bag), removing the old handle, and then buying and installing the new handle. Did I mention you’d need to be handy and determined for this approach? If you’re neither, but love the bag, it’s probably time to enlist the help of a suitcase repair professional.
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